Terms & Conditions of Sale and Warranty Payment Terms


Payment in full must be received by Kleen Strike (UK) Ltd. in Full before dispatch of goods unless account has been agreed. Account holders must pay 30 days after date of Invoice unless other arrangements have been agreed by both parties. Kleen Strike is entitled to withhold further delivery of Goods until such payment is made.


Prices shown are Ex-Works prices. Carriage is charged on all orders unless otherwise agreed by both parties. Every endeavour will be made to deliver Goods on time although no guarantee as to exact date is to be implied and no liability will be accepted for any loss or damage caused by delay. Non delivery must be notified within 3 days of Invoice date.


Return of Goods in accordance with Customers orders cannot be accepted unless by prior agreement with Kleen Strike (UK) Ltd. and if agreed is subject to a restocking charge with no credit given for carriage reimbursement.


The Customer shall inspect the Goods immediately upon delivery and shall notify us within 3 days from delivery date of any defects or shortages. Otherwise, the Goods are deemed acceptable in all respects.


The Goods are guaranteed against failure resulting from defective materials and, or workmanship provided that the breakdown or failure is not due to misuse or operation under adverse conditions and satisfies the Supplier that such a defect exists. This guarantee shall also be limited to either the exchange of the Goods, or the refund of the purchase price of such Goods and the duration of this guarantee is 30 days. In regard to remanufactured laser cartridges, should a hardware engineer claim a printer fault has arisen due to a remanufactured laser cartridge or OPC drum supplied by us, the following conditions must be met to claim repair or service compensation but excluding consequential loss however arising:

1. The toner cartridge or drum unit in question must be returned intact to Kleen Strike UK Ltd. along with a printout showing the fault.

2. A written engineers report must be provided with a detailed summary of the fault and work carried out and why he believes the fault has been caused by the cartridge/drum unit in question.

3. The customer obtains an estimate in writing for the cost of repair and provides this to the supplier who reserves the right to inspect any printer before work is carried out by an independent assessor or engineer of their choice.

4. The decision as to reimbursement of repair cost is at the sole discretion of Kleen Strike UK Ltd.


In the event of a cancellation of order, Kleen Strike (UK) Ltd. reserves the right to charge whatever deemed necessary to recover any costs or expenditures incurred as a result of such cancellation.


Orders are accepted only with an official order number and confirmed either by fax, email or in writing, unless by prior agreement. Otherwise the responsibility for ensuring order is correct rests with the customer.


Upon delivery, the Goods received by the Purchaser / Customer shall not pass to the Customer as legal property or title until the whole of the price has been paid and the full price of any other goods the subject of any other contract of sale has been paid between the Purchaser and Kleen Strike (UK) Ltd. Payments shall be applied to invoices in the order in which they were issued and to the Goods in the order as listed on each invoice. The Purchaser acknowledges that until such time he is in possession of such Goods solely as bailee for Kleen Strike (UK) Ltd. Should the Customer dispose of the Goods or any part thereof the Customer hereby authorises the Sup- plier to recover the Goods and to enter any premises of the Customer for that purpose.


Customers/Purchasers own Conditions of Purchase shall not apply unless specifically accepted in writing in advance between Purchaser and Kleen Strike (UK) Ltd.

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